Lawton, OK – City Manager John Ratliff recently presented Kristen Fitzpatrick with the True North Award for her outstanding contributions to the City of Lawton.
Fitzpatrick, who has worked as the water distribution dispatcher for about two and a half years, plays a vital role in managing water main breaks, particularly in areas with aging infrastructure.
Her ability to stay on top of emergencies, coordinate timely repairs, and keep residents informed has made her a key player in maintaining the city’s water system.
Fitzpatrick handles high-pressure situations with professionalism and efficiency, ensuring that the community’s needs are met during critical times.
The True North Award, given to individuals who exhibit exceptional customer service and leadership, recognizes Fitzpatrick’s unwavering dedication to her work and the community. Her efforts have made her an invaluable asset to the city.
